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    Refund Policy

    We are committed to providing you with the best shopping experience and providing the best materials and products, but if we send you the wrong product or the product is defective, we will be happy to accept returns.

    Return terms:

    • We accept returns within 30 days of receipt.
    • The product must be in its original condition, unused.
    • All contents and papers related to the product must be returned in their original condition.
    • If the product is returned due to the customer's desire and there are no defects or errors in the product, the customer shall bear all shipping and transportation fees for returns.
    • In the case of payment by Visa or installments, all paid fees, such as bank commission and tax, are deducted from the amount and the rest of the amount is returned to the customer using the same method of payment.

    Returns will be rejected if:

    • If there is any part or piece of the contents of the product missing.
    • In case of damage caused by misuse of the product.
    • If the product is for personal use and has been used such as gloves, protective clothing and industrial protection.

    Once we receive and inspect your item, we will notify you and let you know if your refund has been approved. If approved, your money will be automatically refunded using the payment method used.

    Please note that it may take 2-7 days for your bank or credit card company to process and send the refund as well.